"Product Catgeory","nms for answn andaman"
"Product Name","everest ems nms software"
"Specification Title","Specification Value"
"Interoprrability And Compatiablity And Scalability The components of NMS will be from the same family of interoperable and compatible solutions with a high level of data exchange between the various modules of the NMS.(b) The NMS shall provide reports on availability and performance data of critical infrastructure. NMS and EMS should be from same OEM with capabilities of BMS in future use.(c) object oriented and open and distributed and scalable and multi-platform supported and open to 3rd party integration(d) NMS architecture is to be further scalable to introduce middle tier Hub or Spoke or any such middle management NMS servers to achieve scalability in the Network NMS.(e) Easy-to use tool to help build and adapt rules and automation (f) The system must support scheduled discovery to ensure that the relationship between elements are maintained and up-to-date",YES
"Management (a) manage heterogeneous infrastructure/system(b) use a standard Data base or RDBMS that can run on different standard operating system as the management database(c) Should consist of module with element Device Mgmt software(d) Management console license should be bundled and as the NMS shall be managed through client console from any where in the network. This shall be apart from the Web HTTP Management(e) the capability to achieve overall integrated Network management system monitored and managed with one comprehensive console(f) Should be able to deliver comprehensive and tightly integrated management capabilities and which include Performance and availability of servers and web servers and web applications and network and desktop and storage management and security(g) Should be able to correlate events across the network spectrum of infrastructure components that support events from network hardware and multi-platform servers and database and software – making it ideal solution for managing service levels(h) Should have functions such as inventory and software distribution and network discovery and monitoring and server management and database management etc(i) capable of bandwidth throttling for the optimum use of network bandwidth for managing infrastructure(j) management of all system using intelligent agent technology with secured and reliable communication between managed and managing systems irrespective of OS like UNIX and Linux and Windows Server (all versions) and Solaris(k) multiple levels of administrative delegation. The framework shall be able to define multiple levels of administrative domains and regions so that each administrator is assigned certain resources for which they are responsible for managing the application from the business perspective(l) Network management function is monitor performance across heterogeneous networks from one end of the network to the other(m) In order to maintain efficient management traffic and the system support localized polling and minimize management traffic across low-speed links(n) Should be able to provide high-continuity in management visibility of the infrastructure. The resiliency must be supported by a secondary server in standby-mode that is able to take over management functionalities when the primary server becomes unavailable",YES
"Communication & Connectivity (a) Communication between the managed server and the target managed system across the network shall be secured and reliable(b) Should be capable of automatically discovering manageable elements connected to the network and mapping the connectivity between elements and including port-level connectivity(c) should be capable to discover Layer2 & Layer 3 Devices & connectivity(d) The system must provide visualization tools to display network topology and device to device connectivity. The system must also be able to document connectivity changes that was discovered since the last update",YES
"Monitoring And Analytical Ability Should be capable of quickly identifying the impact of infrastructure failures and identify the root cause of the problem and and manage IT infrastructure(b) Should be able to generate Web based reporting and historical reporting of elements in the infrastructure(c) Should be able to capture all events that are being generated across the complete IT Infrastructure Correlates them and automates suitable action as defined. It shall be capable of presenting the Event browser over a Role based Access Controlled Web Interface(d) Should be able to process and correlate events from various systems and application and NMS. It shall have the capability to automatically initiate corrective action.(e) Should consist an event console for the entire distributed environment for event monitoring and Filtering of events should be possible and with advance sort option based on components and type of message and time etc.(f) should be able to perform event correlation ability across any resources in any management domain to determine the root cause of problem(g) Should act on events using either automatic or operation initiated response(h) Should be able to proactively analyze problems to improve network performance(i) Should be able to Identify and isolate and and helps to resolve response time problems on LANs and remote links and and servers(j) Should be able to create a graphical display of all discovered resources(k) should able to monitor and report on availability and delay of target IP nodes – i.e. router interfaces – and also monitor and provide reports on historical utilization of CPU and memory of monitored servers running SNMP and EMS system agents. Both IPv4 and IPv6 supported for monitoring(l) Root cause analysis of infrastructure alarms applied to the managed Business Services in determining service outages(m) Should be capable of Advanced Correlation for determining Service health and performing root cause analysis and and fault isolation",YES
"Security And Access Control (a) Password protected access to the database(b) Customer definable network reports from web browser access",YES
"Reports (a) multiple predefined network reports(b) Historical graphs on the network performance and past trends and and automated process restarts when required(c) status reports on customer’s hardware (static report) when a change in operational state occurs (example: active to out-of-service state)(d) The system is to be provide reports including but not limited to packet drop rates and throughput and general availability and Resource utilization exceeds or below customer-defined limits and Resource utilization exceeds or below predefined threshold limits(e) Bandwidth reporting using graphical information to depict traffic volumes between equipment and the network(f) extensive reporting facility and providing the ability format and present data in a graphical and tabular display(g) automatically be able to generate a event in the event of a link failure to ensure proper handling of link related issues(h) a user-configurable event processing policies that helps to reduce volume of information at the console by classifying events as alarms only if it meets a set of user specified criteria such as event occurrence frequency and event sequence and duration of event in active state(i) an auto-calculated impact analysis of individual element failure to provide the operator and administrator understanding of the impact of the failure onto other elements in the network(j) outgoing notification integration to helpdesk or trouble ticketing system",YES
"Service Level Reports (a) able to provide service level reports in different formats which would be required by IT Manager and Executives and Business unit wise reports.(b) Full-fledged Service Level monitoring and reporting capability using which administrator should be able to define metrics to be measured and measure on such metrics and do comprehensive service monitoring and web-based reporting based on service availability and downtime and response(c) Service level management capabilities with detailed reports on the availability and uptime and downtime and outage information status of leased line interfaces and and critical servers(d) able to provide service level reports on the basis of latency distribution and bandwidth utilization distribution and network volume by group and bandwidth utilization distribution by group and network volume and bandwidth utilization distribution by group and health exceptions by group and element summary(e) full-fledged Service Level monitoring and reporting capability using which administrator should be able to define metrics to be measured and measure on such metrics and do comprehensive service monitoring and web-based reporting(f) The Service Level Agreements (SLAs) definition facility support defining a set of one or more service Guarantees that specify the Service obligations stipulated in an SLA contract for a particular time period (weekly and monthly and and so on). Guarantees supported must include one that monitors service availability (including Mean Time to Repair (MTTR) and Mean Time Between Failure (MTBF) and and Maximum Outage Time thresholds) and the other that monitors service transaction response time. The proposed solution should provide end-to-end and comprehensive and modular and integrated management of IT infrastructure components to maximize the availability of IT services and SLA performance",YES
"Accebility This network-wide data should be easily accessed from a central location and used to help with capacity planning and reporting and and analysis",YES
"Eligibility The components of NMS will be from the same family of interoperable and compatible solutions with a high level of data exchange between the various modules of the NMS. The NMS shall provide reports on availability and performance data of critical infrastructure. NMS and EMS should be from same OEM with capabilities of BMS in future use",YES
"Help Desk Support (a) It should provide web-based support interface to end-users and helpdesk staff to open service requests and track problems and search for solutions(b) It should support automatic problem registration with respect to EMS event management and based on predefined policies(c) It should be able to log and escalate user interactions and requests(d) It should provide status of registered calls to end-users over email and through web(e) It should have an updateable knowledge base for technical analysis and further help end-users to search solutions for previously solved issues(f) It should have the ability to track work history of calls to facilitate troubleshooting(g) It should support tracking of SLA (service level agreements) for call requests within the helpdesk through service types(h) It should be capable of assigning call requests to technical staff manually as well as automatically based on predefined rules and and should support notification and escalation over email and web etc2(i) It should be able to provide basic reports(j) The service desk should be from the same product family/suite/OEM as the NMS and should be compliant with ITIL standards(k) It should support request management and change order management, minimum 5 agent",YES