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TERMS & CONDITIONS AND SERVICE LEVEL AGREEMENT// for Spot Hiring of Transport Services

  1. Spot Hiring services are required on the following basis:

    Spot Hiring

    Minimum Fixed Charges and thereafter charges on per km basis& per minute basis.

  2. The Hiring of vehicles will be for Sedan as well as Hatchback cars in the following categories:
    1. 800 cc to 1200 cc
    2. Above 1200 cc up to 1600 cc
    3. Above 1600 cc upto 2500 cc
  3. The vehicle should be registered as per the Motor Vehicles Act, 1988 and shall have the appropriate permit, insurance and certificate of fitness to ply.

  4. The vehicles provided by the Service Provider should have valid Registration Certificate, requisite valid commercial insurance to cover third parties and its occupants, Certificate of Fitness, PUC, Road Tax, Permit etc. and any other relevant permit/licenses as per the applicable terms of the Motor Vehicles Act, 1988.

  5. The vehicles provided by the Service Provider should have a comprehensive insurance with third party risk of the vehicles as per the terms of the Motor Vehicles Act, 1988. User shall not be liable for any damages whatsoever to public property and/or any third person due to any accident arising out of and in the course of the deployment of contractor’s vehicle by user.

  6. The Driver-Partnershall be responsible for injuries caused by the driving of the said Driver-Partner whether by accident or otherwise, and any claims and /or of employees of the User Department with respect to any claims arising out of such accidents.

  7. In the event of any break-down, servicing and repairs of the vehicles, the Service Provider at his own cost shall make alternate arrangement by providing similar class of vehicles for which this agreement is entered into. Failure to do so will evoke the penalty clause as against the Service Provider.

  8. The User Department will in no way be responsible for violation of traffic rules and/or infringement of any other law for the time being in force. The Driver-Partners and the Service Provider shall be responsible to comply with the applicable rules and regulations of the Motor Vehicles Act, 1988 as may be enforced from time to time.

  9. The Driver-Partners shall be responsible for ensuring that the vehicles deployed by him are maintained well, cleaned thoroughly both internally and externally and the boot is kept clear.

  10. The Service Provider shall not transfer or assign or sub-let any part of the service once agreed or any share or interest as per the terms of this agreement, in any manner or degree directly or indirectly to any person, firm or corporation whatsoever.

  11. The Driver-Partners shall be personally responsible for any theft, misconduct and/or disobedience. The Service Provider shall provide all assistance to the User and/or its employees in case of any claim that may arise against the Driver-Partners for any such theft or misconduct.

  12. During the contract period, if the vehicle is seized or detained or requisitioned by Police/Motor Vehicle Authority or any other authorities for whatsoever reasons that will be at the risk of the Service Provider and the Driver-Partners. The alternate vehicle so provided by the Service Provider shall be without any extra charges.

  13. The Driver-Partners shall at no point of time carry any person other than personnel authorized by the User Department. The Driver-Partners shall be responsible for any safety of the passengers by avoiding negligent driving. The Service Provider shall provide all assistance to the User and/or its employees in case of any claim that may arise out of the negligent driving of the Driver-Partners.

  14. Electronic Receipt for all trips shall be provided to the User Department. Each electronic receipt shall include the trip details including the distance travelled, route taken and the fare paid. The same shall be available on the database of the User Department available online.

  15. The Driver-Partners shall be responsible for his acts and deeds. The Driver-Partners shall be duly licensed under the terms of the Motor Vehicles Act, 1988. Further, the Driver-Partners must possess a working mobile phone number which shall be provided to the User by the Service Provider. The Driver-Partners shall not be under the influence of liquor or any other intoxicants or smoke while on duty. The Service Provider shall provide all assistance to the User and/or its employees in case of any claim that may arise out of the same.

  16. The Service Provider shall provide trip details including name of driver, route taken, distance travelled and fare in users account. Additional details of Driver-Partners may be provided on request being made in writing by relevant authorities.

  17. The service provider shall submit his monthly bills in triplicate towards the service rendered on the previous month to the user. Payment shall be effected by credit into the bank account of the service provider through ECS/RTGS within 10 days from the date of receipt of bills with supporting documents, complete in all respect. The service provider will have to intimate the bank account number, and other details of the bank to enable the user department to credit the payments directly into the account.

    User department shall pay the vendor all amounts on an invoice that are not the subject of a bona fide dispute within 10 days after department’s receipt of a valid invoice that complies in all material respects in terms of this Agreement; the payment shall be subject to statutory deductions if any.

Format for Commercial Proposal: Appendix-2

Format for Commercial Proposal


I. FINANCIAL BIDS for Hiring of vehicles on Annual basis

Sl. No.

Model/Make

Fixed Minimum Charges (Excl. of Service Tax) (in Rs.)

Charges for Ride charges per km (Excl. of Service Tax) (in Rs. per km)

Charges for Ride charges per minute minute(Excl. of Service Tax) (in Rs. per minute)

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5

 

 

 

 

6