Avaya Aura Communication Manager is a foundational element of the Avaya Aura Platform, and delivers rich voice, video, mobility, messaging and engagement capabilities on a resilient, distributed network that supports SIP/IP-based, digital and analog communication devices.
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Technology : (a) The IP Telephony System Should Be An Integrated Telephony Solution For IP Phones And Gateways Over IP Architecture And Should Be Scalable To Support Upto 12000 Users And 240 Gateways In A Single Telephony Server.(B) Latest Technolgy | Yes |
OEM:Tenderer Should Offer Latest Release Of IP Telephony System. OEM Certificate On This Should Be Attached. The OEM Must Be Present In Gartner Leader Quadrant In Any Three Years. | Yes |
System Feature : (a)provide Great Flexibility And Support Versatile Configurations Using Robust Equipment That Provide 99.999 Percentage Availability(b) System Must Interoperate With Other Telephone Systems And Endpoints Standard Protocols QSIG And H.323 / SIP(c)BHCC Up To 50 Users(d) The BHCC Offered Should Be Consistent Irrespective Of The Activation And Deactivation Of Any Features / Users | Yes |
Connecting Interface : (a) ISDN Basic Rate And ISDN Primary Rate Access And Analog With Caller ID Or E & M And VoIP And SIP(b) The Proposed System Should Support SIP Trunks To Be Able To Be Connected Securely And Seamlessly To Service Providers Infrastructures Thorough Session Borders Controllers And Carrier Grade SIP Call Session Controllers | Yes |
Architecture : (a) Centralized Architecture So That A Single System Located At SHQ Can Support All End Points Viz. IP Phones And Analog Phones And Gateways Etc. Across State Network Containing Multiple Sites Connected Across Wide Area Network.(b) The Proposed IP Telephony System Must Support H.323 / SIP Technology And The Proposed Hardware Is Ready For This. If Any Separate Hardware Required To Enable SIP And Then It Has To Be Catered In This Offer. | Yes |
Encoding Standard | G.711 and G.723.1 and G.729A |
Support : (a)provide Great Flexibility And Support Versatile Configurations Using Robust Equipment That Provide 99.999 Percentage Availability(b) System Must Interoperate With Other Telephone Systems And Endpoints Standard Protocols QSIG And H.323 / SIP(c) H.323 / SIP Technology And The Proposed Hardware Is Ready For This. If Any Separate Hardware Required To Enable SIP And Then It Has To Be Catered In This Offer. | Yes |
IP Communication Devices(Support) : IP Desktop And Wireless IP And Multimedia PCs And SIP Phones And Or H.323 Terminal Devices | Yes |
IP Telephony Server : HW - COTS HP/IBM Or Equivalent. No Proprietary Hardware Is Accepted | Yes |
System Should Be Based On OPEN Software Architecture And Software Control Of Real Time Communication Should Be Based On LINUX Platform | Yes |
Server Support Hosts | blade server as well of HP/IBM or equivalent |
Server In An Single Appliance HW Support | 30000 users (IP and Analog and TDM) 240 Media gateways and 5000 trunks. |
Redundant Configuration - Main And Active-Active Or/ Standby | Yes |
All Critical Resource Elements (Communication Servers And Hard Disks And Data Bases And IP Interfaces And DSP Resources And Clocking Sources And Etc.) | redundant and in a active-active configuration. |
Network Time Protocol | V4.1.2 (RFC 1305) to synchronize the system data/time of network devices |
Dynamic Host Configuration Protocol (DHCP). Telephony Server Should Have DHCP And TFTP Server Built-In. Also It Should Support External DHCP And TFTP Server. | Yes |
Phone Number Directory : All Users Of The Region So That The Users Can Search Them Using Their IP Phones On The Directory By First Name Or Last Name And Can Make Calls To Them. And It Should Store Atleast 500 Users Details. | Yes |
Calling Line Identification Restriction (CLIR) For Local / Internal Calls | Yes |
Barring For Internal And External Calls | Yes |
Abbreviated Dialing | Yes |
Distinctive Ringing For Internal And External Calls On All Types Of Sets | Yes |
Manager / Secretary Features : Call Filtering With Manager Control And Manager/secretary Hot Line And Private Line For Manager And Absent Secretary Key And Secret Listening Of Secretary By The Manager And Multiple Managers/Multiple Secretaries | Yes |
Multi-Tenancy Features | Yes |
HTTP (HTTPS) Support : Management Interface And User Interface Through Which User Changes His Own Settings. | Yes |
Free Desktop / Free Seating Features In Stand Alone Or In Multi-Site | Yes |
Lightweight Directory Access Protocol (LDAP) Version 3 Directory | Active Directory and Standard LDAP based Directory |
Date And Time Display | Yes |
Barge | Yes |
Callback Busy And No Reply To Station | Yes |
Calling Line Identification | Yes |
Extension Mobility Support | Yes |
Malicious Call ID And Trace | Yes |
Last Number Redial | Yes |
Hands-Free Speakerphone | Yes |
Unified Commnication Server | Yes |
Telephony Presence Of All Users Visible With Soft Clients | Yes |
Password Protect Individual Web Access | Yes |
Instant Messaging Facility To All Users Using The Web Based Client | Yes |
Scheduled And Recurring And Meet-Me And Ad Hoc Audio Conference | Yes |
UC Server Software To Be Provided In COTS (HP/IBM/Equivalent) | Yes |
Click-To-Conference And Group Call | Yes |
Dial Out To Participants And Invite Contacts | Yes |
Management Systems | Yes |
Management Software Should Be Offered Along With The Proposed IP Telephony Server | Yes |
Management Systems Should Be Used To Configure The Whole System Thro User Friendly Interface | Yes |
This Tools Should Provide Real-Time System Control Thro Fast Access Of The Status Of The Equipment And Color Codes For The Lists Of Alarm And Details And Audio Alarms And Automatic Emails And Scenarios And Also Should Provide Complete Reports | Yes |
IP Phones Min. Upto 8 Lines | Yes |
Graphical Display | Yes |
Resolution 320 X 240 Pixels With Colors | Yes |
Full Duplex Hands Free And Group Listening Modes | Yes |
Navigation Key With Exit And Validation Keys For Use With The Graphical Interface | Yes |
Context-Sensitive And Programmable Keys For Direct Functions Access - And Four Or More Soft Keys | Yes |
Direct Access To Voice Mailboxes With Message Signaling Led | Yes |
Mute Button | Yes |
Specific Headset Plug 3 And 5mm With Presence Detection For Headset Use | Yes |
Keypad Lock Feature | Yes |
Built-In Two Port 10/100 Mbps Ethernet Switch One For PC Connectivity And Other For Network Connectivity | Yes |
QoS | 802.1p/q |
Static Or Dynamic IP Parameter Configuration. A DHCP Client Should Be Integrated With The Set. | Yes |
Should Have IEEE 802.3af Power Over LAN Full Standard Compliance | Yes |
Both The Communication Servers Should Allow To Install Them In Two Geographical Separate Location Through A Standard IP Network (IP Trunks Based Systems Not Acceptable) Without The Need Of A Dedicated Link Even Across The WAN | Yes |
External Power Supply To Be Provided | Yes |