1. |
Annual Basis |
Monthly Mileage 2400 kms and Monthly Duty Hours 300 hours. |
2. |
Monthly Basis |
Monthly Mileage 2400 kms and Monthly Duty Hours 300 hours. |
3. |
Per Day Basis |
Daily Mileage 80 kms and Daily Duty Hours 10 hrs. |
4. |
Half Day Basis |
Half Day Mileage 50 kms and Duty Hours 5 hrs |
The service provider shall provide at his own cost proper uniform and badges as per DELHI MOTOR VEHICLES RULES, 1993 (amended upto date)* and photo identity cards to the drivers. The service provider shall be responsible for the acts and deeds of drivers of the vehicles including following:
At the option of the Govt. user Service provider shall provide vehicle tracking system and will submit the record /data of journey including pickup time and drop time along with mileage.
A logbook of each instance of violation of contractual obligations by the vendor as mentioned in Appendix-1 shall be maintained online. Every violation shall attract penalty as mentioned against each obligation in Appendix-1. Before imposing a penalty, the user department will provide 3 days prior notice to the vendor to make its representation. The vendor confirms and agrees that penalty whenever becomes payable the same shall be deducted by the user department from the payments due to the vendor.
The service provider shall submit his monthly bills in triplicate towards the service rendered on the previous month to the user. Payment shall be effected by credit into the bank account of the service provider through ECS/RTGS within 10 days from the date of receipt of bills with supporting documents, complete in all respect. The service provider will have to intimate the bank account number and other details of the bank to enable the user department to credit the payment directly into the account.
User department shall pay the vendor all amounts on an invoice, that are not the subject of a bona fide dispute, within 10 days after department’s receipt of a valid invoice that complies in all material respects in terms of this Agreement; the payment shall be subject to any deductions such as penalties, statutory deduction etc.
* For other state the relevant Motor Vehicle Rules of that state will be applicable. Say for Bhopal, Madhya Pradesh Motor Vehicle Act will be applicable.
Penalties will be levied on the service provider for the violation of Service Level Agreement of the contract as mentioned below:
S No. |
Major Incident |
1. |
No Valid Registration papers of the vehicles |
2. |
No Valid Comprehensive Insurance |
3. |
No Valid Pollution Under Control (PUC) Certificate |
4. |
Odometer Tampering and Odometer not working |
5. |
Tampering with Log Book |
S. No |
Service Level Agreement |
Penalties for Non-Compliance |
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1 |
Back Up Vehicle - To be provided within 30 minutes |
In case of default the transporter must reimburse taxi charges claimed by the employee |
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|
1st Offence (in Rs.) |
2nd Offence (in Rs.) |
3rd Offence (in Rs.) |
|
2 |
Fire Extinguisher missing |
100/- |
200/- |
500/- |
3 |
First Aid Box missing |
100/- |
200/- |
500/- |
4 |
Tool Kit missing |
100/- |
200/- |
500/- |
5 |
Mobile with Driver missing/not functioning |
200/- |
400/- |
1000/- |
6 |
Vehicle Missing without information |
500/- |
1000/- |
Contract Terminated |
7 |
Driver without License |
200/- |
500/- |
Driver Terminated |
8 |
Vehicle without proper document |
200/- |
500/- |
Driver Terminated |
9 |
Driver without Uniform |
100/- |
200/- |
300/- |
10 |
Uniform not washed everyday |
100/- |
200/- |
300/- |
11 |
Vehicle delayed beyond 10 minutes an up to 30 minutes at 1st pick up |
200/- |
400/- |
1000/- |
12 |
Vehicle delayed beyond 30 minutes |
Rs. 1500/- or user can hire another vehicle (taxi) and the Service provider must reimburse taxi charges claimed by the user on actual. |
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13 |
Misbehavior with staff |
1000/- |
Driver Terminated |
|
14 |
Exterior and interior, including seat covers, floor mattresses, dash board, windows not clean |
100/- |
200/- |
500/- |
15 |
Re-fuelling while pickup/ drop |
250/- |
500/- |
1000/- |
16 |
Driver found under the influence of Alcohol or any other intoxication substance |
500/- |
Driver Terminated |
|
17 |
Driver smoke while driving |
500/- |
1000/- |
Driver Terminated |
18 |
Driver engage in distracting conversation or loud music or take calls while driving |
200/- |
500/- |
1000/- |
19 |
A/C not working (if air conditioned vehicle) |
500/- |
1000/- |
2000/- |
20 |
Over speeding |
200/- |
500/- |
1000/- plus driver terminated |
I. FINANCIAL BIDS for Hiring of vehicles on Annual basis
Sl. No. |
Model/Make |
Fixed Monthly Charges for 2400 kms per month and 300hrs per month (Excl. of Service Tax) (in Rs.) |
Charges for extra kms beyond the limit of 2400 km per month (Excl. of Service Tax) (in Rs. per km) |
Charges for extra hours beyond the limit of 300 hrs per month (Excl. of Service Tax) (in Rs. per hour) |
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Service Tax shall be payable Extra as Applicable.
II. FINANCIAL BIDS for Hiring of vehicles on Monthly basis
Sl. No. |
Model/Make |
Fixed Monthly Charges for 2400 kms per month and 300hrs per month (Excl. of Service Tax) (in Rs.) |
Charges for extra kms beyond the limit of 2400 km per month (Excl. of Service Tax) (in Rs. per km) |
Charges for extra hours beyond the limit of 300 hrs per month (Excl. of Service Tax) (in Rs. per hour) |
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Service Tax shall be payable Extra as Applicable.